Refund policy

Return and Refund Policy

At Little Giggles, customer satisfaction is our priority.

30-Day Satisfaction Guarantee

You may request a return within 30 days of receiving your order.

Eligibility for Returns

To qualify for a return:

• The item must be unused and in its original packaging.

• Proof of purchase is required.

Hygiene & Safety Notice

Due to hygiene reasons, opened or used ear cleaning devices cannot be returned unless they are defective.

Defective or Damaged Items

If your product arrives damaged or not functioning properly, please contact us within 7 days of delivery and provide photo or video proof.

We will offer a replacement or refund once the issue is verified.

Refund Process

Once your return is received and inspected, we will notify you of approval or rejection.

Approved refunds will be processed within 5–10 business days to the original payment method.

Return Shipping

Customers are responsible for return shipping costs unless the product is defective or damaged upon arrival.